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The Detergent Drawer Is a Science Experiment
I’ve lost count of how many times I’ve stood in a customer’s kitchen, listening to them explain why they need…
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The Condenser Nobody Knew Was There
I’ve lost count of how many times I’ve stood in a customer’s kitchen in Bristol, looking at a “dead” dryer…
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Decibels on Paper Versus the Room
I’ve spent eighteen years elbow-deep in the guts of washing machines, and if there’s one thing I’ve learned, it’s that…
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When a Kettle Is Worth Repairing
I was sitting in my kitchen in Bristol last Tuesday, staring at a perfectly good kettle that refused to boil,…
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Forty-four Decibels Is Not Quiet
I’ve spent eighteen years kneeling on kitchen floors in Bristol, listening to machines tell their life stories. Most people see…
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Buying for the Repair You Will Need
I was elbow-deep in a washing machine in Bedminster last Tuesday, pulling out a clump of hair and a stray…
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Fridge Capacity Versus Shelf Space
Don’t let those glossy showroom displays fool you into thinking a smart screen or a brushed steel finish is what…
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Where a Smoke Alarm Should Actually Go
I was elbow-deep in a Bosch washing machine last Tuesday when the homeowner mentioned they’d “sorted” their smoke alarms by…
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Kitchen Safety Without Turning It Into a Fortress
Don’t let those glossy parenting magazines fool you into thinking you need to spend a small fortune on designer plastic…
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Getting the Brown Marks Off a Soleplate
I’ve lost count of how many times I’ve seen a perfectly good steam iron tossed into a skip just because…







