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Five Checks Before You Pay a Callout
I’ve lost count of how many times I’ve pulled up to a driveway in Bristol, tools in hand, only to…
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A Cleaning Routine You Will Still Do in March
I’ve lost count of how many times I’ve pulled a perfectly good washing machine out of a customer’s house in…
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Going Back to a Review Two Years Later
I’ve spent eighteen years pulling lint out of dryer vents and unblocking hoses that people thought were dead, and if…
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The Burning Smell Is Last Winter’s Dust
I was sitting in a client’s lounge in Clifton last Tuesday when I heard it—that high-pitched, wheezing whistle coming from…
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Sometimes the Answer Is Keep the Old One
I was hunched over a Bosch front-loader in Clifton last Tuesday, smelling that unmistakable scent of damp lint and stagnant…
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Where Cheap Stops Being Cheap
I was knee-deep in a damp kitchen in Bedminster last Tuesday, staring at a brand-new, high-tech washing machine that had…
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Planning for the Machine That Will Fail Next
I was elbow-deep in a Bosch washing machine last Tuesday—one of those “dead” units that someone was ready to haul…
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Where Diy Should Stop
I’ve spent eighteen years knee-deep in grey sludge and tangled lint, pulling filters out of machines that people were ready…
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Choosing Someone to Open Your Machine
I was elbow-deep in a Bosch washing machine in a damp kitchen in Bedminster last Tuesday when I realized the…
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An Afternoon in October That Pays for Itself
Don’t let those glossy lifestyle magazines fool you into thinking that knowing how to prepare a home for winter requires…
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