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Pull the Plug, Then Check It Is Pulled
I’ve lost count of how many times I’ve pulled up to a house in Bristol only to find a customer…
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Why the Turntable Stopped Turning
You’re probably staring at your microwave right now, wondering why your leftovers are heating unevenly while that glass plate sits…
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The Right Grease in the Right Place
I’ve lost count of how many times I’ve pulled a perfectly good washing machine out of a customer’s kitchen only…
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Fitting a Fridge Seal That Actually Seals
People will tell you that a fridge that won’t stay shut is a sign of a dying compressor or a…
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A Door That Does Not Close Properly
People will tell you that a door that won’t stay shut or a hinge that screams every time you walk…
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Getting a Hairgrip Out of a Drain Pump
You don’t need a brand-new machine just because there’s a pool of grey, stagnant water sitting at the bottom of…
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Three Reasons a Drum Will Not Spin
I was in a kitchen in Clifton last Tuesday, staring at a washing machine that looked like it had been…
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Replacing a Split Vacuum Hose
I’ve lost count of how many times I’ve seen someone staring at a vacuum that won’t pick up a single…
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When a Pattern Part Is Fine
I spent my Tuesday afternoon staring at a Bosch washing machine that had been “fixed” by someone who clearly thought…
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Reading the Model Plate Correctly
I was elbow-deep in a Bosch washing machine last Tuesday—a job that should have taken twenty minutes—when the customer started…
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