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Five Checks Before You Pay a Callout
I’ve lost count of how many times I’ve pulled up to a driveway in Bristol, tools in hand, only to…
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Choosing Someone to Open Your Machine
I was elbow-deep in a Bosch washing machine in a damp kitchen in Bedminster last Tuesday when I realized the…
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An Annual Hour Per Appliance
I’ve spent eighteen years trekking around Bristol, cracking open washing machines and vacuums that people were ready to toss in…
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Making a Vacuum Battery Last Longer
I’ve spent eighteen years pulling apart everything from washing machines to vacuums, and if there’s one thing that gets my…
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The Clicking From Behind the Fridge
You’re standing in your kitchen at midnight, staring at a silent refrigerator and wondering if you’re about to lose a…
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Clearing a Drain Hose Without a Flood
I’ve lost count of how many times I’ve stood in a customer’s kitchen in Bristol, looking at a machine that’s…
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Keeping a Dehumidifier Working at Full Rate
I was halfway through a tea in Bedminster last Tuesday when a customer called me, sounding absolutely frantic because her…
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A Dishwasher Door That Drops
You’re standing there, staring at a dishwasher door that feels like it’s been weighted with lead, wondering if the whole…
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Where Appliance Flexes Always Fail
I’ve spent eighteen years pulling washing machines out from under people’s counters in Bristol, and if there’s one thing I’ve…
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Whether an Iron Can Be Repaired at All
Most people think a scratched or pitted iron is a write-off, a piece of junk destined for the tip because…







