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Where Cheap Stops Being Cheap
I was knee-deep in a damp kitchen in Bedminster last Tuesday, staring at a brand-new, high-tech washing machine that had…
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Planning for the Machine That Will Fail Next
I was elbow-deep in a Bosch washing machine last Tuesday—one of those “dead” units that someone was ready to haul…
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Appliances for Five People and a Dog
I’ve spent eighteen years knee-deep in soapy water and tangled lint, and if there’s one thing I’ve learned, it’s that…
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Stick Vacuums and the Battery Compromise
Don’t let those glossy adverts fool you into thinking you need a machine that costs more than my first car…
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Twelve Programmes, Three You Will Use
I spent my Tuesday morning staring at a brand-new, high-end washing machine that someone had called in for because it…
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Comparing Two Machines Without the Marketing
Don’t let those glossy brochures and “smart” features fool you into thinking you’re buying quality. I’ve spent eighteen years pulling…
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Thinner Metal, Louder Machines
I was elbow-deep in a Bosch washing machine in a cramped kitchen in Bedminster last Tuesday when the customer started…
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Sealed Systems Matter More Than Hepa Labels
I’ve spent eighteen years hunched over workbenches in Bristol, pulling apart machines that people swore were “dead” when they were…
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Appliances You Can Take With You
I’ve spent eighteen years pulling coins, hairpins, and half-eaten socks out of machines from Bristol to Bath, and if there’s…
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Downdraft Extraction and Its Compromises
I’ve spent eighteen years pulling grease-clogged motors out of kitchens from Clifton to Bedminster, and if there’s one thing that…







