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What the Energy Label Does Not Tell You
Don’t let those bright, colourful stickers on the front of a new washing machine fool you into thinking you’re buying…
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Heating the Room, Not the House
I’ve spent eighteen years pulling lint out of dryers and unblocking hoses that people swore were “dead,” and if there’s…
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Testing a Vacuum With Flour and a Stopwatch
I’ve lost count of how many times I’ve stood in a customer’s hallway in Bristol, looking at a perfectly good…
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Changing a Door Seal Without a Technician
I was knee-deep in a puddle of grey water in a tiny kitchen in Bedminster last Tuesday, looking at a…
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Twelve Minutes of Checks on a Used Machine
I’ve spent eighteen years pulling damp, lint-clogged filters out of machines that people swore were “dead,” and if there’s one…
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Where the Smell in a Washing Machine Lives
I was working on a Bosch in Bedminster last Tuesday—a machine that looked perfectly fine from the outside—but the second…
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Why the Windows Stream in the Morning
I’ve lost count of how many times I’ve stood in a customer’s kitchen, staring at a damp patch on the…
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How Long a Washing Machine Should Last
I was knee-deep in a damp kitchen in Bedminster last Tuesday, staring at a washing machine that a customer was…
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An Hour a Year on a Washing Machine
I was kneeling on a damp kitchen floor in Bedminster last Tuesday, staring at a machine that a “specialist” had…
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How to Read an Appliance Review
I was knee-deep in a flooded kitchen in Bedminster last Tuesday, pulling a sodden, clogged filter out of a machine…







