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Decibels on Paper Versus the Room
I’ve spent eighteen years elbow-deep in the guts of washing machines, and if there’s one thing I’ve learned, it’s that…
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Buying for the Repair You Will Need
I was elbow-deep in a washing machine in Bedminster last Tuesday, pulling out a clump of hair and a stray…
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The Cheap Machine That Costs More
I’ve spent eighteen years pulling damp, lint-clogged filters out of machines that people swore were “dead,” and if there’s one…
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The Three Things No Review Measures
I was elbows-deep in a Bosch washing machine last Tuesday—the kind that looked brand new on the outside—only to find…
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Reading the Three Star Reviews First
I’ve spent eighteen years elbow-deep in the guts of washing machines, and if there’s one thing I’ve learned, it’s that…
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An Average of Fives and Ones Is Not a Three
I was elbow-deep in a Bosch washing machine last Tuesday—one of those shiny, new models that looks like it belongs…
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A Review After a Week Is a First Impression
I’ve spent eighteen years elbow-deep in sludge and lint, pulling clogged filters out of machines that people swore were “dead.”…
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What Your Hands Tell You in a Showroom
I remember standing in a customer’s kitchen in Bedminster last Tuesday, staring at a brand-new washing machine that had already…
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Testing a Vacuum With Flour and a Stopwatch
I’ve lost count of how many times I’ve stood in a customer’s hallway in Bristol, looking at a perfectly good…
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How to Read an Appliance Review
I was knee-deep in a flooded kitchen in Bedminster last Tuesday, pulling a sodden, clogged filter out of a machine…
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